Will was always there to answer my questions and make my trip happen.Wonderful guides in Beijing and Xi'an. Very knowledgable, respectful and kind. Both did all to make us happy with our trip. Our Guilin guide had rudimentary English. Ve...
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Others?guide excellentIs the Peking Roast Duck delicious?
Do you like the Beijing local food?
Others?driver excellentwe didn't use acc, from beiji...
The responses to my enquiries were very quick and helpful, the tour was organised on the same day I asked for it and with no complications whatsoeverThe tour guide was knowledgeable, told us about chinese culture and history of the wall
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Perfect work! Always helping us to have a great expirence!Philip was a great guy! He show us China as we expect!Nice meals!Great car, with space and confort.Whether the accommodation was up to standard for this location, clean, comfort and ...
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You guys getting along with each other?
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Was very impressed and happy with the prompt responses and service we got from Jenny. Was a pleasure dealing with her and would highly recommend her services to others wanting to organise a tour of Beijing/China. Thank you very much Jenny :...
Jenny was extremely helpful and answered all our questions promptly. Even when we kept changing the itinerary and number in the party Jenny was on hand to provide up to date information to ensure we got the best of our short time in Beijing...
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Sophia/Mandy at Beijing Holiday was very helpful always and responded promptly to emails. The tour guide was very helpful and knowledgeable. He would suggest other activities which he thought we would find interesting. The heat made ever...
Very enjoyable two nights stay in Beijing.
We had full control of the itinerary. Beijing Holiday took notice of our wishes and incorporated what they could into the very busy three days. Loved Sa Chen's piano recital at the EGGVery knowled...
We found dealing with Jenny Wong satisfactory. She replied quickly to any of our questions, and was helpful in our choice of hotels.The suggested itinerary seemed OK , but we did have some issues with the day to day following of this itiner...
We had a really great time in Beijing thanks to Jenny Wong Tours. All correspondence was answered quickly and fully and made us feel comfortable and reassured as first time visitors to China.Our tour guides were terrific people and very in...
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Others?The tour guides were very knowledgeable and did everything they could to accommodate us. We surely made new friends.All meals in Xian were amazing....
I was very impressed with the speed with which you replied to my queries.
The selected visits were well chosen. My only criticism was that a trip to the Shanxi Museum in Xi'an was scheduled for a Monday, when it is closed, As a result th...
The tour company was very prompt in responding to my questions.My tour guide, Philip Wei, was excellent. He was very knowledgeable, spoke excellent English, and was very patient with my endless questions!Food was very good, especially the H...
THE TRIP WAS FANTASTIC AND BEIJING HOLIDAY ARRANGED EVERTHING JUST BEAUTIFULLY. EACH DAY WAS PLANNED PERFECTLY. THANK YOU!THE TOUR GUIDE (ANNIE) WAS AWESOME. SHE HAD A GREAT PERSONALITY, WELL SPOKEN, AND KNOWLEDEGABLE ABOUT ALL OF THE SI...
excellentoutstanding!excellentexcellent serviceWhether the accommodation was up to standard for this location, clean, comfort and value?
Others?Annie was wonderful!...
Very good trouble management with our delayed flight. The stop at the Jade Factory was poor and not intended.Very friendly but the spoken English was hard to understand sometimes.The included meals were everage, but ok.
The suggestion for ...
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Hi Will,
your responses were always prompt, informative and helped me to organized my stay in Beijing a great deal. Thank you!We had 2 tour guides. The first one (a lady) was very nice, very helpful, very accommodating. She did Beijing c...
Mr. Wei responded to all my email queries right away and would let me know ahead of time if he was going to be away. He was patient with me when we were planning out our tours and paid attention to our needs for keeping within a budget. He ...
Did I respond you promptly enough?
Was the tour I arranged for you enjoyable?
Others?Is your tour guide kind & knowledgeable?
You guys getting along with each other?
Others?Is the Peking Roast Duck delicious?
Do you like ...
Did I respond you promptly enough?
Was the tour I arranged for you enjoyable?
Others?Is your tour guide kind & knowledgeable?
You guys getting along with each other?
Others?Is the Peking Roast Duck delicious?
Do you like ...
Did I respond you promptly enough?
Was the tour I arranged for you enjoyable?
Others?Is your tour guide kind & knowledgeable?
You guys getting along with each other?
Others?Is the Peking Roast Duck delicious?
Do you like ...
Quick response a a trip that was arranged with 3 weeks was wonderful. Follow-up communications was well done, only period was during Golden week when there was a delay, but once back the response was great.
the tours were well outline...
Yes you responded very promptly. The tour was very enjoyable and interesting.Yes the tour guides were very good helpful and I got on very well with them. They were very reliable and always on time.The food was good but I did not have Peking...
Yes. The tours were all well organised and the tour guide was very efficient in confirming times in writing and telephone calls. They were always on time and very helpful.t
The private tour had a problem at the start as it was paid for ...
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Michelle did a great job! ThanksThe Tour guides (we had 3) were all kind and had a good knowledge. Their english needs some improvement but it was still okThe meals were good. Although we prefered when the guide took us to small eateries an...
Yes a great service - quick and easy!She was well educated. Spoke English well and more like a family member than a guide'It was interesting -- no duck -- not interested in duck -- have it anywhere in the world.YesDid not book through this ...
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Michelle was a wonderful trip planner. We couldn't have asked for more. The itinerary was excellent, and packed in a lot of wonderful places and great food (we happen to love Chinese food). She responded very promptly ,especially consider...
Very helpful and always responded quicklyWe had the best time thanks to our guides and drivers. It saved us time and money.Excellent meals. I'm not a big fan of Peking Duck. I did try it thoughThe drivers were always helpfulWhether the a...
Great service. Nice people and excellent tour! Thanks.Very knowledgeable. Good English. Very nice person. Very enjoyable and well planned tour.
Thanks.We elected Western food as the tour was at the end our our China trip.Car was fin...
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Others?the restaurant where we eat isn't traditional chines...
Very prompt response to emails, polite, clear instructions. Very efficient.Thank you.Informative, knowledgable and friendly. Very enjoyable tour.Thank youReally enjoyed the lunch. Thank youBus was clean and tidy, enjoyable trip.Thank you.Wh...
Michelle gave me all the feedback I needed at the right time, the info on the tour and payments is clear, you can trust her.Very caring tour guide, took us almost all the way to the plane on our way back, he even helped us bargain at the si...
you were excellentthe best tour guide we have had anywhere in the world without her help we would not have seen the things or done the things we didmeals averagevehicle quite clean ,driver very carefulWhether the accommodation was up to st...
I would definitely recommend Beijing sideways tour My tour guide was Canadian English speaking and he was sooo wonderful!Is the Peking Roast Duck delicious?
Do you like the Beijing local food?
Others?Are the cars kept clean?
Is t...
Jenny was great.
She got back to me within 36 hours after every email and usually within 12 hours and answered every question I had fully.
Jenny was very helpful and accomodating. I am disabled and unable to walk the Great Wall. The t...
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Others?The tour guide was the worst possible. Her english was horrible to the extend, that I preferred her not to say anything because it was so tiring li...
Contact was always quick and we were so pleased with the tour that was created for us. The whole experience was very personal, which we loved. Our guide (Snow) was just brilliant. She was fun, knowledgeable, and engaging. We felt relaxe...
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You guys getting along with each other?
Others?Is the Peking Roast Duck delicious?
Do you like ...
Did I respond you promptly enough?
Was the tour I arranged for you enjoyable?
Others?Is your tour guide kind & knowledgeable?
You guys getting along with each other?
Others?Is the Peking Roast Duck delicious?
Do you like ...
The communications prior to the tour were first class. The tour guide (Lucy) was very knowledgable and accomodating, her English was very good. Lucy tried really hard to ensure everyone had just what they needed. The food was very good and ...
Trip advisor was very helpful. Correspondence was quick and efficient. Tour was finalized in a short period of time.tour guide was frendly and willing to adjust tour to our requests. However, his knowledge was limited. He did not provide in...
Yes, very good service - thank you.Excellent tour guide - Lily spoke English well & communicated with group. Everybody liked her.Meal exceeded expectations. Thank you.Van was very comfortable & driver very safety conscious.Accomodation fo...
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The trip that Jenny Wong arranged for us was exceptional. It was all that we had hoped it to be.Whilst in Beijing our tour guide Annie was very tuned in to our needs and operated accordingly. Her knowledge of Beijing was excellent. She was ...
Prompt responses. Organized tour according to our request.The best guide tour we have had. Friendly, knowledgeable, easy to get along with, lot of experience in the job. With the advantage of being native Chinese and fluent in English. Un...
Always responded back promptly and was very helpful.Our tour guide was the best! She was friendly and very informative. She didnt seem like our tour guide but as our friend. The driver was also great!!Meals were great. Our tour guide did an...
I can honestly say, dealing with Jenny, Ivy & staff at Beijing Holidays, was the best most professional expearience I have had when arranging a trip overseas & I have travelled a great deal.
I will not hesitate to use again & highly recome...
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Jenny Wong was my trip advisor, she respond to all my questions promptly. Jes, was our Tour Guide. there were four of us on the tour. We asked alot of questions and were amazed on her knowledge. We asked to make some stops for shopping and ...
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Our trıp advisor Lucy was excellent and helpful at all times. It was a pleasant surprise to have her telephone us, at our hotel, after we had completed our final day, to ensure all was well and to confirm the travel arrangements to the air...
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Others?Standard meal at the Cloisonne FactoryGood driver. D...
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You guys getting along with each other?
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Responses were quick and clear. It was very easy to organise and understand the options.Very kind and knowledgable. Food was very tastyCar was clean and comfortableDid not have accomodationThe location on the great wall was very lovely. The...
The trip Coordinator- Ms. Jenny Wong, was very prompt in all our inquiries. She even provided us numbers which we can call in case we encounter some problems. She also assisted us in giving directions to the taxi driver. Ms.Wong was really ...
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Amanda was extremely helpful, professional and very prompt in her response ensuring I had all the information I needed to make my choices. She prompted me very politely on occasion. It was her timely and polite persistence that ultimately ...
All very goodAll very goodMostly very goodAll very goodSuitable to what we requestedEverything worked out great, the organisation was perfect and we had a wonderful holiday. My only concern was the confirmation and payment methods when boo...
Very good prompt response to all my enquiries"Forest" was an excellent communicator and knew all the history.One day tour included lunch at Jade factory and was very nice banquet.Tour in mini bus was very comfortable and clean.Not Applicabl...
Yes - all queries answered promptly, comprehensively and courteouslythe tour guide was extremely pleasant and knowledgeable and we would be delighted to use Winnie againHotel and meal at the Great Wall tour were excellent. however finding B...
Yes, you responded very quickly.
The tour was very enjoyable and highly recommended.Our tour guide, Mike, was very knowledgeable and informative. He was also a very nice person and we felt lucky to have him as our guideThe Peking duck me...
Tour Was great! Very quick response via emailTour guide (Mrs Wang) was wonderful. Very informed, and very kind and patient with us. We enjoyed her company very much!The Peking Duck was fabulous! The food at the other restaurant was very goo...
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YesHe didn't listen and his english wasn't very good, he took us to places we specifically said we didn't want to go to such as the Jade place and the Tea house, he also took us to the most expensive market and not the one we asked to go to...
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You guys getting along with each other?
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Do you like ...
Did I respond you promptly enough?
Was the tour I arranged for you enjoyable?
Others?Is your tour guide kind & knowledgeable?
You guys getting along with each other?
Others?I love chinies food and I visit china almost every y...
The aerobatic show arrangement was wrongly fixed
and the customer keep waiting for pickup but no pickup on the appointed date and customer have to call the office to find out why, so have to be cancelled, so waste the customer time.The tou...
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You guys getting along with each other?
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Do you like ...
Did I respond you promptly enough?
Was the tour I arranged for you enjoyable?
Others?Is your tour guide kind & knowledgeable?
You guys getting along with each other?
Others?Is the Peking Roast Duck delicious?
Do you like ...
...
Jenny Wong provided me with an excellent service. She set-up my whole tour itinerery that was tailored to my desire. She answered all my email promptly and provided me all the necessary information I needed to make an informed decision be...
Yes your responses to our requests were very prompt and helpful.
What you suggested for us was also very goodJenny our tour guide was excellent. She was very polite,knowledgeable and patient. We enjoyed her company,and thank her for what s...
Very quick response and the tour for the Great Wall was good. - Good communication both before and when we arrived at the hotel. We missed the Beijing tour because of ill health. The Tour Guide gave us a good overview of Beijing. We liked t...
The services from Ivy were excellent. She did a great job of organizing what I wanted and needed and in a timely mannter.I could not understand 90% of what my tour guide said to me and what little I did understand was not accurate (I looked...
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Very professional and accurate information as to the services providedVery helpful with good knowledge about the places that we visitedA pleasant and tasty lunchThe driver provided safe and professional driving skillsN/AAnything spoiled you...
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My trip advisor always responded promptly to my inquiries. He was able to make suggestions to maximize my limited time, and the tour he arranged was perfect.My tour guide was very knowledgable, friendly, and helpful. Even while driving be...
Yes you advertised that our trip would see the Birdsnest and we did see it but at such a distance it really wasn't worth looking at. Very disapointed in that. I even mentioned it to the guide and they drove around again but at almost the ...
I highly recomended was one of my great travel experiences of my life. Tour guide on time, food delicious and at good price, But the most important issue is the knowledge of the History of the sites and the unexpected tour on the way that e...
As noted previously, wanted to see China and enjoy it -- not buy it (or from it)... Charge an honest fee up front -- so there's no necessity to skim money when steering travelers to your "factories".Tour guide and driver in Beijing were exc...
We really enjoyed the stories about the emperor as well as the lessons of Chinese language. We also liked that the driver and guide were waiting for us to finish our breakfast before the tour.The annoying sellers in jade factory and silk f...
The time given at each place was more than enough. Good.Please don't expect tourists to do shopping while they go sightseeing. We have come to see the Great Wall - not buy pearls!!!How about the Trans-Siberian route by train? I plan to do i...
Our day was very enjoyable. Weather was good, people were nice, facilities clean & we learned a lot about Chinese history & culture. We are reading more about China's history & background & we would like to come again, maybe next year. We w...
Great Wall and the info from the tour guide.The drink at the lunch buffet was rather small, only one small glass per person and no other drink except water was offered for children who cannot drink the soda.X'ian...
Our tour guide Annie and driver Mr Leo were very enthusiastic, friendly and knowledgable which made the tour very enjoyable.
The addition of the Stone flower caves to the tour package was excellent, an awesome cave experience.
Enjoyed the...
The effort to make happy, the visitors and the perfect way organizing and executing the toursNil specificWill make out soon. But sure, I will visit againKeep up the good workGood luck..and ShiShi!...
Could visit sights at our own pace and did not have to wait for a "group".NoneNone...
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The tour guide spoke good English and was an intellectual type who was knowledable about China.The tour guide talked to much over a very loud PA system. In fact she went on and on and on about things the average person would not care about...
The walking tours were fine and interestingNot really, but more innovative tour could have been interesting tooInovative places, parts of the city. Less traditionally touristic...