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20150413 - Good Service and Excellent Tour Consultant and Guide
- Name: Lilliy
- Country: United States
- Travel Time: Mar. 2015
- Itinerary: 2 Days Soul of Beijing Tour Package

"Good Service and Excellent Tour Consultant and Guide"
1. How about the person of Beijing Holiday whom you contact. Is he or she fast enough to answer your E-mail and patient enough to answer your questions?
Answers: Yes, Trudy was responsive and answered all of my questions. At times, I think there may have been some slight misunderstandings due to the language barrier but, overall, the service was good.
2. How about your tour guide in China?
Tour guide in Beijing: Our guide was excellent. She was on time and very friendly and happy to tell us lots about Beijing in general and had good knowledge of the history of the Great Wall and the Summer Palace. She made us feel very comfortable throughout the day and we were very glad to have her company.
3. How about your tour arrangements?
Answers: Everything went smoothly and according to plan.
4. Are you willing to recommend our service to those who would like to come to China?
Answers: Yes, I would recommend the company.
5. Your general opinion on us?
Answers: Good Service and Excellent Tour Consultant and Guide.
6. What will be your suggestions regarding how to improve our services?
Answers: I think it would be ideal to provide travelers with some little extras for the journey; maybe some water and towels. At times, we felt uncomfortable as we drove at an a little fast pace – we even had to ask the guide to tell the driver to slow down at one point because we felt unsafe.
7. Can we use your comments of our service, the photos or other images that you took on the tour for our websites, brochures, marketing and publicity? If yes, could you please send us some of your photos by E-mail?
Answers: Sure!
8. We sometimes have requests from potential customers or journalists who would like to speak with a prior customer.
May we use you for a reference? Yes
If yes, your name: Lilliy
Lilliy 2015-04-13
Travel advisor for this tour

Welcome to Beijing Holiday Travel Advisor - Trudy's Homepage
Hello everyone!Welcome to China! Welcome to Beijing! I am Trudy, one of the travel advisors of Beijing Holiday. Personally speaking, I like traveling and exploring the beauty and culture of nature. There would be always surprise from our great nature. I love them! ...More
Frequently asked questions and Answers
Nov.14,2015 18:49
Zahra (Bahrain) asked:
Hi, I'm visiting beijing for almost 12 days.... and I would like a full tour guide and hotel pick up... and the locations where we will be visiting and the hotel's there too... we are looking for sight seeing, adventure and shopping... would like to stay in hotel apartments too for two ppl.... would like to know how long it takes to have the visa ready.
Nov.15,2015 09:21
Carrie replied:
Dear Zahra, Good day to you~ We can arrange an in-depth Beijing trip package totally based on your interests and requirements. We can assist with your Chinese visa application, and provide all the necessary reservation documents for you to submit for your visa application. We will work on the detailed itinerary with estimated cost and send it to you within 24 hours. Thank you very much~
Oct.19,2015 15:34
Mrs.Amrita (India) asked:
My husband and myself are travelling by Air China from Mumbai to Honolulu via Beijing on Dec 28. We have a 14 hour transit (arrive at 10:50am on Dec 28 and depart at 01.50am on Dec 29). On our way back on Jan 9 from Honolulu, we again have a 14 hour transit in Beijing where we arrive at 05.20am on Jan 9 and our connecting flight is at 19:40pm on Jan 9. Due to our long transit time, we were interested to do some sightseeing in Beijing. A few questions pertaining to the above: 1. Is the free visa applicable during our journey both ways and what is the procedure? 2. Can you give us tentative one day sight seeing options with prices that include pick up and drop to Airport. We would like to cover as much as possible from: Badaling Great Wall, Tiananmen square, Forbidden square, Summer palace, Temple of Heaven, Hutong tour, see a kung fu show, have local lunches and cover some shopping places!! 3. What is the mode of payment?
Oct.19,2015 16:18
Carrie replied:
Dear Mrs.Amrita,
Thank you very much for letting me your travel plan.
Yes, it is applicable for a visa free trip during your layover. I've sent you an email with the detailed procedure and estimated itinerary with tour price. Please check the details at your convenience.
Best Regards, Carrie,
Oct.17,2015 17:39
Emma (UK) asked:
Hi, I will transit at the Beijing airport and stay there from 3pm to 1am. I am interested a tour of the Badaling Great Wall and Forbidden City. Can I have a half day tour to visit these two places? How much would this cost? Is it ok to do this as a solo traveller? Thank you.
Oct.17,2015 19:06
Carrie replied:
Dear Emma,
I'm afraid that you could be able to visit only one place, either Badaling Great Wall or the Forbidden City, as the tourist sites usually are closed at 18:00 during the peak season and at 17:00 during the off season. There is no problem to travel as a solo traveler. I will email you the details later today. Thank you very much.
Best Regards, Carrie,
Oct.11,2015 22:13
Stephen g** (Singapore) asked:
Hi do I need a visa to visit China, I stay for 7 nights in Nov 2015 thank-you Stephen
Oct.12,2015 11:45
Carrie replied:
Dear Stephen,
Yes, you do need to apply for a visa to visit China, and we can provide you the documents to help you apply for the Chinese visa. I've sent you an email with a suggested 7 days itinerary and estimated cost when touring in Nov.2015.