20110504 - Fantastic Time on the my Trip

Jenny was great. She got back to me within 36 hours after every email and usually within 12 hours and answered every question I had fully. Jenny was very helpful and accomodating. I am disabled and unable to walk the Great Wall. The two other tour companies I contacted just said I would be unable to go but Jenny told me about the cable car up the wall and added the cost onto my booking so the guide would know. She was fantastic.

The guide was wonderful. Really informative and friendly and happy to do anything to help even offering to write things in Chinese for us to help with the language barriers - this helped me greatly with a problem I was having buying a train ticket. Unfortuntely our mini bus blew a tire on the way to the last stop but we were able to carry on to our destination and alternative transport was arranged while we were there with no delay. Due to joining another group to be taken to my hotel I forgot to tip Mae but I would be very grateful if you could pass on my apologies for that and great thanks to her for a great day.

The meal at the Jade factory was very enjoyable. Ordinarily you do not expect much when eating in these kinds of places but the it was delicious and there was a large selection of foods to try.

The mini bus was quite clean and a bin was provided which was very good and kept the bus clean. The driver was very good although she didn't speak English she would smile or give you a friendly nod if you made eye contact and she was very patient. She knew her way around very well and was able to take an alternative route when we hit bad traffic. At the Great Wall the authorities wanted us to park up at a great distance from the enterance and the guide got out and persuaded them to let us go ahead. Without this I would have been unable to go to the wall as I am disabled and could not walk there so this was very much appreciated.

Fantastic time on this trip. The Great Wall is just breath takingly brilliant, the Ming Tomb was fascinating and even the silk museum and jade factory were surprisingly interesting and attractive.